Most
of the information that we make routinely available can be
accessed through our website by using the site search facility.
If you cannot find the information you require on our website
please contact info@seelb.org.uk and
ask for the information to be provided to you.
Accessing
information which is not included in the Publication Scheme
As
an open and transparent organisation we are committed to routinely
publishing as much information as possible; however if you
want information which is not on our website or otherwise,
you may ask us for it in accordance with further provisions
of the Freedom of Information Act 2000 and of the Environmental
Information Regulations 2005.
Requests
for such information should be sent to foi@seelb.org or
in writing to the address at the bottom of this page. Alternatively,
please click to download the FOI request form.
By
law we have to deal with such requests within 20 working days.
If you make a request and are not satisfied with the way in
which we deal with it you may ask us to review any decision
we make. If you wish us to undertake such a review you should
write to the address at the bottom of this page.
Any
review will normally be under the control and direction of
a senior member of staff who had no involvement in the original
decision or process.
If
you remain dissatisfied at the conclusion of any review you
may complain to the Information Commissioner at www.ico.gov.uk.
What
we charge for providing information
under the Freedom of
Information (FOI) Act
Most
information contained within our FOI Publication Scheme is
downloadable free of charge from our website. If it is not
downloadable or if you are unable to download it and you ask
us for copies, we may charge for the cost of photocopying/printing
and postage. If we are going to charge, we will let you know
the cost when you contact us.
If
you request information outside the Publication Scheme, we
are allowed to charge a fee. If we reasonably estimate that
the cost of providing the information is greater than £450
(as set down in the FOI Appropriate Limit and
Fees Regulations 2004) we do not have to provide it. This figure is known as
the ‘appropriate limit’. If the cost exceeds the appropriate limit,
we must tell you, except in some specific cases, if we hold the information,
and how the cost has been estimated.
We
also have a duty to assist you so we will contact you to see
if you can refine your request so that the cost of providing
the information is less than £450.
If
the cost of providing the information is less than £450,
unless the information falls under one of the exemptions in
the FOI Act, we must provide it to you within 20 working days
of receipt of your request. We may charge you for printing
and photocopying costs, for postage costs and, if you have
asked for the information in a particular way that will incur
additional costs, we may charge those costs to you.
Although
we are not obliged to provide information if the cost is greater
than £450, we may choose to do so if you agree to pay
it. In this case, we will charge for the cost of determining,
locating, retrieving and extracting the information, and postage
and photocopying costs, including staff time. Staff time will
be charged at a rate of £25 per hour.
In
all cases where we intend to charge a fee, we will advise you
of the cost of the fee in advance so that you can decide whether
or not you wish to continue with your request.
|