INTERNAL PROCESSES

Objective

Measure

Target

Action

To develop and implement information systems as management and decision making tools in CASS.

Use of EPM module. Development of data sharing partnerships.
Exchange of data with schools.

100% of school based activity recorded via EPM.
90% of post primary schools provided with individual performance data profiles.

Officers will electronically record school based activity on a monthly basis.

To produce a self evaluative report on CASS and to have an element of the report externally Quality Assured.

Production of report.
ETI Quality Assurance Report on Numeracy.

By September 2002, each Unit will produce a self evaluative report on support in 2001/2002.
By January 2003, ETI will publish a QA report on Numeracy.

Records of support activity brought together into self evaluative reports.
Numeracy Unit to work with ETI.

To produce a Balanced Scorecard for each CASS Unit.

Number of Unit Scorecards produced.

By July 2002, each Unit will submit a Balanced Scorecard.

Each Unit will work from CASS Balanced Scorecard to produce Unit Scorecard.